Who we are
Pickleball Central is a team of pickleball experts providing our customers with quality pickleball products, outstanding customer service, and super fast shipping.
Why we do what we do
Like you, we love pickleball! We hear stories all the time about individuals who have "a new lease on life" because of pickleball. People who thought they were done being an athlete are now playing pickleball three-to-four times a week. We LOVE seeing people laughing and enjoying a thrilling game of pickleball. This is what we care about. It's why we are in the pickleball business.
Our Commitment to You
Our team is committed to providing you with world-class service before, during, and after your purchasing experience.
Before
Curated Selection
We only carry the best products at Pickleball Central, so you can shop with the confidence that everything we sell is the highest-quality available.
Gear Guides and Paddle Finder
Knowing what to buy can be overwhelming, and our best-in-class Paddle Finder or selection of curated gear guides will help you feel confident in your purchase.
During
Personalized Customer Service
We don't outsource our customer service. We train and support US-based professionals to assist you in every step of the purchase process.
We're committed to having the lowest prices and we'll match any legitimate product price you find. Guaranteed!
After
Not sure if a paddle is right for you? Try it out risk free for 30 days, and send it back if you are not 100% satisfied.
Fast and Easy Returns
We're 100% committed to your satisfaction, and our customer service agents are standing by to support you post-purchase for anything you need.
Our Experts
Pickleball Central wouldn't be what it is today without the outstanding team behind every review, online listing, blog, and video. Our love for the game of pickleball fuels us to be the best we can be.
Joseph Sutton
After falling in love with the game in 2020, Joseph joined the Pickleball Central team in the warehouse with the dream of building a career in pickleball. Today, he directs the Lab at Pickleball Central and creates blog and video content to help players improve their game and find the gear they need.
John Cowley
John joined the PBC family in 2015, coming from careers in acting, sportscasting, ski instruction, mining, and sales management. As one of the friendliest people in pickleball, John manages vendor partnerships and directs Pickleball Central's product development division.
Bernadette Brown
Pickleball Central is known for its fantastic customer service, and that's in large part due to our incredible manager, Bernadette. Leading by example, Bernadette treats customers like family and goes above-and-beyond to ensure they're taken care of. She fosters an exceptional environment for growth and joy in her department. Plus, she always keeps us laughing!
Jimmy Blue
As one of the key employees at the original pickleball company, Pickle-ball Inc., Jimmy played a huge role in the development of equipment and the business of pickleball over the last 11 years. He now uses his years of experience and leadership as Vice President of Operations for Pickleball Central.
Chris Carson
Chris is an avid player and ambassador for the sport of pickleball, known by many for his role as "DJ Selkirk" on the PPA Tour. Chris now uses his years of marketing experience and infectious positivity to lead the marketing department at Pickleball Central.
Kelly Frazier
Known internally as a "Social Media Wizard" and a true expert when it comes to all things content, Kelly's natural leadership is now put to work developing business strategy as a Project Manager and Content Director for Pickleball Central.
Karen Thomas
Karen got bit by the pickleball bug in 2015 and joined PBC in 2017 as Director of Marketing, building our social media and email programs, overseeing advertising and design, and keeping an ever growing number of people and processes organized. When she’s not playing pickleball she can be found enjoying a powder day, hiking, cycling or traveling (chances are, to a pickleball tournament or a French speaking country, preferably both).
Nat Warner
Designer extroidinaire, Nat's talents are showcased in every corner of the business from email, apparel, packaging, ad, and even paddle design. When Nat isn't on the clock or playing pickleball, you can find her at her local rock climbing gym or a stellar concert.